All materials for today's Customer Decision Journey will be posted in E SABI Classroom
The plan for today's session
- Please fill out this short survey
- Please read this brief overview - definition + key info
- In Class slide show - key concepts
- Class exercise - research an image that expresses YOUR understanding of Customer Decision Journey - explain
- Short learning assessment - please complete
- List of reading assignments for next sessions - please complete before coming to our sessions
